Introduction

At QELVORITHA, we are committed to ensuring the satisfaction of our valued customers. If you're not completely satisfied with your purchase, we're here to help.

Eligibility for Refunds

Items must be returned within 30 days of receipt.
Items must be unused and in the original packaging.
A valid receipt or proof of purchase is required.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

Gift cards
Downloadable software products
Some health and personal care items

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Once we receive your returned item, we will inspect it and notify you of the status. If approved, your refund will be processed and a credit will be applied to your original payment method within a certain amount of days.

Shipping

The cost of return shipping will be deducted from your refund unless the return is a result of our error. We recommend using a trackable shipping service for items over $75.

Contact Us

If you have any questions about our refund policy, please get in touch with us via our email [email protected] or call us at (555) 123-4567.